Ask The HVAC Experts

At Twin Oaks, when you have questions, we are always ready and able to answer. Take a moment to read some of the most frequently asked questions we get. 

Our Frequently Asked Heating and Cooling Questions

  • What equipment will best fit my home?

    There are many factors that affect the specifications and sizing of the system. Some factors are: location, square footage, insulation, duct size as well as many more. Twin Oaks can provide an evaluation to determine which equipment and capacity is best suited. New equipment estimates are of no cost to you. 

  • How much will new equipment cost?

    Estimates are done on a case-to-case bases. Each scenario is different depending on equipment needed, materials, placement, labor etc. This is the case for any new equipment whether it is residential HVAC, commercial equipment or a generator. New equipment estimates are at no cost with Twin Oaks. 

  • What is SEER?

    SEER stands for seasonal energy efficiency rating and refers to the efficiency of the a/c or heat pump. All manufactured equipment on or after January 23, 2006 has a minimum efficiency standard set and mandated by the US department of energy. The higher the SEER the better the energy performance.

  • How long will systems last?

    Regular maintenance can support the longevity of your system. With appropriate care a system could last 15 years sometimes more. Commercial equipment depends on location, maintenance and type of equipment. Generators also depends on maintenance and run time. 

  • How often should equipment be serviced?

    The minimum would be once a year but we recommend twice a year, spring & fall, so your equipment is ready in any case. We do offer service agreements for residential, commercial and Generac generators. And also offer commercial service agreements quarterly if interested. 

  • How often should filters be changed?

    A general rule to follow on filter changes is the sizing. One-inch filters should be changed monthly, two inch every two months etc. If you have pets we suggest checking and changing more often.

  • What do the lights on my Generac generator mean?

    The green light means the generator will test and run if the power goes out. The yellow light means the generator needs maintenance. This light generally comes on once a year as a reminder for maintenance. The red light on the generator means there is a problem with the generator and the generator will not run or transfer if the power were to go out.

  • When do generators test?

    Generators can test once every other week or once every week depending on how it is set up. This is set factory but can be changed to when you would like it to test. It is good to set when you are generally home so that you can notice if something might be going. 

Below are some tips that could possibly lengthen equipment life and possibly lower utility bills:

  • Keep the area around your outdoor equipment free of grass trimmings and shrubbery. This will help with air flow.
  • Don’t cover grilles and diffusers with furniture, if possible. This takes away your system’s ability to deliver air efficiently.
  • Don’t overrun exhaust fans, this can pull conditioned air out of your home.
  • Using programmable thermostats allows you to cool/heat when you need it. However extreme temperature differences between settings can eat up any savings and could also freeze up the system because of long run times where the unit is trying to get to temperature.
  • When vacationing or leaving for long periods of time you want to keep air circulating to prevent high temperatures and humidity which can cause mold, fungus etc. keep air on just adjust the temp higher so you get the air flow without it running all the time. During the winter turn heat down so that the house stays above freezing to keep air movement and the pipes from freezing.

Do you have another question? Contact our knowledgeable team at 740-667-6784 or toll free at 800-927-6781. We will be happy to answer any questions you have.