Safety and Efficiency Agreements

A Safety and Efficiency Agreement (SEA) provides security and “Peace of Mind” for today and tomorrow. Twin Oaks offers a service agreement to all residential, commercial and institutional clients. We know these agreements save customers money because our customers with SEA’s have fewer call outs than our customers without a SEA by a wide margin. The SEA ensures you will get prompt service day or night with no overtime charges. In addition you get 15% off all parts if the need arises, on the equipment covered under the SEA. We have SEA’s for Residential heating and cooling, Commercial equipment, Commercial heating and cooling and for Generators.  

Residential and Commercial heating and cooling SEA includes:

  • changing of filters
  • cleaning of condenser coils
  • check for correct operation
  • check all electrical, motors, relays etc. for proper operation
  • 15% off parts if needed
  • if anything is found we will fix and repair, these costs would be extra but at a discounted rate (can quote out if necessary)

Commercial Equipment SEA:

  • Can be anything refrigeration related including but not limited to: Ice Machines, Reach Ins, Walk Ins, etc. The service includes:
  •  Ice Machine SEA includes:
    • cleaning and sanitizing machine
    • water filter change
    • running batches to check for proper operation etc.
  • Reach Ins and Walk Ins:
    • clean condenser coils
    • clean evaporator coils if needed
    • check refrigeration charge
    • check electrical components etc. for health of equipment and operations
  • if anything is found we will fix and repair, these costs would be extra but at a discounted rate (can quote out if necessary)

Note: We do work/service multiple commercial items so if interested give us a call we can quote out one SEA for all equipment.

Generator SEA includes:

  • changing of oil and level check
  • change of oil and air filters
  • inspect fuel lines and connections
  • check terminals, wiring and connections, voltage, switches etc. for proper operation
  • check battery for corrosion and dryness and clean if necessary
  • check charge of battery
  • change spark plugs yearly
  • check levelness of generator
  • run a cycle to insure that the generator is working properly
  • at this time we can also change the day and time that your generator cycles if needed.
  • if anything is found we will fix and repair, these costs would be extra but at a discounted rate (can quote out if necessary)

These SEA’s are custom for each type of equipment but keeps all equipment ready for when you need it. Contact us today for more details.