Maintenance

Why is it important to maintain my Heating and Cooling equipment?

If you could see an accident before it happened, wouldn’t you want to prevent it? Well, you can do just that. Proper maintenance can foresee troubles with your system before they become serious or even worse an emergency situation.

Routine maintenance will help prolong the life of your system. Maintaining your equipment will ensure proper operation, and maintain its cleanliness. Dirt build up can lead to equipment malfunction. In addition, cleanliness will provide improved capacity and lower energy consumption and costs. Keep in mind, a regular Safety and Efficiency cleaning and inspection will support your effort in meeting the manufacturer warranty requirements.


For Peace of Mind, we offer a preferred Safety and Efficiency Agreement (SEA).

You can save money when your system is maintained regularly. Most homes should have this service performed twice a year on a pre-season basis. Spring, before the heat of summer and fall, before the cold of winter.

The price of your contract is guaranteed! To thank our customers for the trust they place in us we include a 15% discount on all repairs during the life of their contract. And to show you that Preferred Treatment, you won’t wait for long periods of time if you require service. AND, NO OVERTIME CHARGES for out-of-hours service including weekends and holidays. We have seen, first hand, the value of these agreements during extreme winter or summer weather. Our many Service Agreement Customers do not have near the trouble or break downs as our non Service Agreement Customers. IT WORKS, and saves you money. Oh yes, and our SEA’s include a filter change. WOW!

Sit back, relax and leave the maintaining to Twin Oaks.

Maintenance Tips

Not changing dirty filters will cause your equipment to work harder than it should. Dirty filters result in energy waste, higher utility bills and possible internal damage to the unit. Become familiar with the type of filter your system requires. If you have washable filters, that is reusable, make sure the filter is completely dry before replacing.

Periodically, place your thermostat on HEAT and move the temperature setting above room temperature. Listen for any unusual sounds that are unusual or of concern. Contact us if you believe there may be a potential problem.


All of the return air grilles should be kept free of obstructions such as furniture, dirt and debris. Any obstruction will hinder proper air flow.

Clean your humidifier reservoir regularly. Cleanliness of your humidifier will prevent build up of mold and mildew.

Unrestricted air flow to the outdoor unit is extremely important. Remove trash, leaves, grass and tree trimmings that are in close proximity. Keep surrounding landscaping trimmed back away from the unit. Any restriction of air flow to the outside unit will cause the equipment to work harder, run hotter and shorten its life resulting in using more energy and higher utility bills. Disconnect the outside unit, from the outside disconnect before using the next suggestion. You can use a garden hose and apply water pressure over the coil to remove blockages. Run water in a downward motion and never use a pressure washer.

A heat pump or air conditioning outside unit should sit level. If you notice a shifting of the ground in which your unit sits, re-level carefully so you do not put strain on the refrigerant lines. Moisture must drain properly from all condensing units.