Customer Centered, Professional and Honest, while providing Quality Service
Defines Twin Oaks Refrigeration, Heating and Cooling, Inc.
Thank you for the opportunity to familiarize you with Twin Oaks. Our Founder Ned Jones specialized in quality craftsmanship, from installation to servicing, all major HVAC units. In 2012 Ned Jones sold the business to long time employee Ed Castle who serves as president now. Ed has 25 years in in the HVAC business and has made some changes but still offer uncompromising customer service and honesty.
Twin Oaks has many years of experience with installing and providing service for commercial and residential projects, in southeastern Ohio and West Virginia. Our company’s dedication to outstanding performance, with high levels of professionalism has enabled Twin Oaks to become the most respected and fastest growing HVAC companiy in the region.
We value and appreciate, the trust placed in us by our clients! Whether your project is elementary or multifaceted, we are committed to “getting the job done.” We have a customer-centered staff that will meet the needs of our customers, who place their trust and confidence in our company. The trust placed in our staff does not stop at the completion of the work. Dedication to our customers continues far beyond installation of an Indoor Comfort System. Twin Oaks provides it’s customers with a service staff they can depend on. Our goal is not just to meet the expectations of our customers; it is to exceed those expectations. The purpose of Twin Oaks is to build long lasting relationships with our customers who place their faith in us. Quality Customer Care is what we are all about!